Organizational Design Episodes

"I looked into it and couldn't believe it, like I felt like a freaking chump because I had been paying medical bills for all of these people that would've been eligible for free or reduced care if I would've known about these programs." - Jared Walker So many organizations get caught with their heads down, hyper-focused on what they’re doing, that they don’t realize there is often a better way. Sometimes being innovative just means taking a step back and putting yourself in spaces to find the...

“You also want to avoid this culture of ‘innovation is this shiny magic bullet’. No.That's also a culture that we want to demystify. Innovation is ways of thinking, ways of doing, and of course ways of achieving concrete, tangible results (and) outcomes –impact at scale.” Adaptation is essential to innovation. Growing up in Togo, West Africa, Laté Lawson-Lartego worked a summer job as a community volunteer, exposing him early on to the disparities happening in his backyard. As more of the indust...

"Where things fall apart is in the system design. It's in the how. It's not that the people are lazy. It's not that they're stupid, it's not that they're not trained well. It's not that the plan is flawed, –it's that we are working in complexity and there is no attention paid to how we are actually going to work differently." - Rodney Evans Innovation comes from boldness. Too often, companies and organizations seek out innovative solutions without building the groundwork to make those ideas poss...